Man in Bengaluru Accuses Zoomcar of Being a “Total Scam”, Company Issues Response

Mr. Venkatesan’s post about Zoomcar has caught the attention of many users due to the recent surge in reactions. A man from Bengaluru detailed his alarming encounter with the company, accusing them of defrauding customers and lacking accountability in handling financial transactions. According to Adithya Venkatesan’s account on a social media platform, Zoomcar’s questionable practices involve adding a verification clause after the customer has made their payment.

This maneuver leaves customers in a bind when the verification process fails, as there is no viable recourse for resolution. Furthermore, the company is criticized for evading accountability and absconding with the accumulated funds. Mr. Venkatesan also highlights the company’s inadequate customer support, asserting that the absence of hassle-free communication exacerbates the strain in interactions between car owners and customers.

He expresses dismay at the company’s subpar technological infrastructure and deems their user flow as one of the worst he has encountered. In response to the complaint, Zoomcar addressed discrepancies in the customer’s profile, leading to the automatic initiation of a full refund due to the cancellation of the booking. Mr. Venkatesan’s post has triggered a flurry of reactions from other users, with many echoing his sentiments and sharing their negative experiences with the company.

Some users express disillusionment and vow to steer clear of Zoomcar in the future, while others advocate for alternative rental services. One user even calls for the shutdown of the company and legal consequences for its operators. Overall, the post has ignited a wave of discontent and disillusionment with Zoomcar, prompting users to share their grievances and caution others about their negative encounters with the company.