Passenger Allegedly Denied Entry to First AC Despite Ticket, Describes “Jarring” Experience

Several railway passengers have been using social media to highlight the poor conditions on trains, including overcrowding and ticketless passengers occupying seats. Recently, a Reddit user shared a disappointing experience aboard a Rajdhani train.

The passenger, traveling with his parents, was denied entry into the 1AC coach despite having a valid ticket. Instead, the ticket collector asked for a physical ticket, leading to a heated exchange.

Ultimately, he was escorted to the 3AC coach and told to share a seat with a random family. Fortunately, his mother intervened and secured his entry, but the incident left him feeling disheartened.

Upon hearing about the incident, other users expressed shock and criticized the ticket collector for harassing the passenger. Some users emphasized that a PNR number or an e-ticket should have been sufficient and advised the passenger to file a complaint using the railway complaint app to address the issue.

The overall sentiment was that the ticket collector’s behavior was unacceptable, with users sharing their own experiences and expressing frustration at the perceived inconsistency and unfairness in enforcing ticketing rules. In summary, the Reddit user’s experience serves as a reminder of the challenges passengers face on Indian railways, and the need for consistent and fair enforcement of ticketing rules.