Passenger and 5 others report lack of water on train, Indian Railways issues response.

The railways took note of the complaint raised by a passenger on a train. Train travel is extremely popular in India, but there have been reports of issues such as bad-quality food, unhygienic toilets, and broken chairs on trains. In this instance, the passenger complained about the difficulty in accessing drinking water.

He documented his encounter and shared a video on social media as evidence. According to the passenger, he and several others requested bottled water but were turned away by the train staff. He expressed his frustration on social media, highlighting the struggle for water in Indian railways.

The incident took place on April 28, and a video posted online showed the passengers pleading for water and engaging in an intense argument before eventually receiving it. The official accounts of Indian Railway Catering & Tourism Corporation and Rail Samachar Bureau responded to the complaint on social media, expressing regret for the experience and assuring that the issue was being addressed and investigated. The passenger’s post gained a lot of attention online, with many users criticizing the railway service and suggesting alternative solutions such as bringing your own water bottle or making water available for purchase to reduce plastic usage.